Precision Metal Corp Privacy Policy

Effective Date: 02/17/2024

1. Introduction. Precision Metal Corp ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, place orders for metal cutting and fabrication services, contact us, or otherwise use our services.
2. Scope .This policy applies to personal information collected from customers, prospects, suppliers, subcontractors, job applicants, and visitors to our website and facilities in connection with our cut-to-size metal services, quoting, manufacturing, delivery, and support.
3. Information We Collect.
4. Information you provide: company name, contact name, billing and shipping addresses, email, phone numbers, purchase order numbers, payment information (processed by third-party payment processors), project specifications, CAD/DXF/DWG files, notes and correspondence, and marketing preferences.

• Information collected automatically: IP address, browser and device data, pages visited, forms submitted, quote requests, and analytics cookies.
• Supplier and contractor information: business contact details, tax and compliance documents.
• Recruitment data: resume, employment history, references, and background-check-related information where applicable.
• Third-party sources: information from trade directories, credit agencies, and public business records.

1. How We Use Personal Information We use personal information to:

• Provide and manage quotes, orders, production, delivery, invoicing, and customer service.
• Communicate order status, technical and safety information, and service updates.
• Process payments and prevent fraud.
• Improve our products, services, website, and customer experience.
• Comply with legal, tax, export control, and regulatory obligations.
• Conduct hiring, background checks, and onboarding for employees and contractors.
• Send marketing communications if you have opted in, and operate legitimate-business marketing where permitted.

1. Legal Bases for Processing (where applicable) Depending on jurisdiction, we process data based on:

• Performance of a contract (fulfilling orders and providing services).
• Legitimate business interests (security, fraud prevention, improving services, direct B2B marketing).
• Compliance with legal obligations.
• Your consent (marketing communications, cookies where required).

1. Sharing and Disclosure We may share information with:

• Service providers and vendors (payment processors, shipping carriers, cloud hosting, CRM, ERP, analytics, IT support) who process data on our behalf.
• Suppliers, subcontractors, and transport partners involved in fulfilling your order.
• Professional advisers (legal, accounting, insurance) as needed.
• Government, customs, law enforcement, or regulatory authorities where required by law.
• In connection with business transactions (merger, sale, financing) with appropriate confidentiality measures. We do not sell personal information for purposes of third-party advertising.

1. International Transfers If data is transferred or accessed outside your country (including to the U.S.), we will use appropriate safeguards such as standard contractual clauses or other valid transfer mechanisms.
2. Cookies and Tracking We use cookies and similar technologies for site functionality, analytics, and performance. You can manage cookie preferences through your browser settings. Our website may include third-party analytics; refer to their privacy policies for details.
3. Data Retention We retain personal information as long as necessary to fulfill the purposes described (e.g., order fulfilment, warranty, tax and accounting obligations, dispute resolution), and otherwise as required by law. Typical retention periods: accounting and tax records — as required by law; customer account data — for the duration of the business relationship plus a reasonable period.
4. Data Security We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. No system is completely secure; in the event of a data breach we will follow applicable notification obligations.
5. Your Rights and Choices Subject to local law, you may have rights including:

• Access to and correction of your personal data.
• Request deletion or restriction of processing.
• Object to processing based on legitimate interests.
• Data portability for data you provided to us.